Legal
Privacy Policy
Draft policy. This privacy policy is a working draft. We are still finalising the wording and it may change.
This policy explains what personal information Water Aerobics For Men collects when you use wateraerobicsformen.co.za, why we collect it, and what you can do about it. It is written to meet our obligations under the Protection of Personal Information Act 4 of 2013 (POPIA).
Who we are
Water Aerobics For Men operates this site and sells a single online course. You can reach us at support@wateraerobicsformen.co.za.
What we collect
- Account details — your name, email address, and the password you choose when you register.
- Billing details — the name, address, and contact details you enter at checkout.
- Order history — what you bought, when, and the amount paid.
- Course activity — which lessons you have opened and completed.
- Technical data — your IP address, browser, and device type, collected automatically in our server logs.
Your card details
We never see or store your card details. Payments are processed by Payfast, a registered South African payment gateway. You enter your card details on Payfast’s own secure pages, and they pass us only the result of the transaction.
Why we use it
- To create your account and give you access to the course you bought.
- To take payment and send you your order confirmation.
- To answer your questions and provide support.
- To keep the records we are required by law to keep, including tax records.
- To keep the site secure and working properly.
Who we share it with
We do not sell your personal information. We share it only with the service providers who make the site work: our web host, Payfast for payment processing, and the email service that delivers your account and order emails. Each may use it only to provide that service to us. We may also disclose information where the law requires it.
How long we keep it
We keep your account for as long as it is active, because your course access depends on it. Order and tax records are kept for as long as South African tax and company law requires, generally five years. If you ask us to delete your account we will do so, keeping only what we are legally required to keep.
Cookies
The site sets cookies so that you can stay logged in, keep items in your cart, and complete checkout. These are necessary for the site to work. If you block them you will not be able to log in or buy the course.
Your rights
Under POPIA you may ask us what personal information we hold about you, ask us to correct it, ask us to delete it, or object to how we use it. Email us at support@wateraerobicsformen.co.za and we will respond within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Information Regulator of South Africa.
Security
The site runs over an encrypted HTTPS connection and passwords are stored hashed, never in plain text. No system is perfectly secure, but we take reasonable steps to protect your information.
Changes to this policy
If we change this policy we will post the new version on this page and update the date above.